Control Systems and Quality Management in Relation to Motivation Essay

Control Systems and Quality Management in Relation to Motivation - Essay Example Most healthcare organizations have established continuous quality control and improvement systems for an excellent and constant quality management program as suggested by Shortell and Kaluzny (1997). Healthcare companies should consider that institutions with constant quality control systems desire to adopt positive changes in all aspects of the organization’s activities. Quality management in healthcare companies offers a framework for service delivery and helps hospitals organize their operation to provide quality services. Â  Management control systems aim at bringing commonness of goals and coordination of processes in healthcare organizations for dysfunctional control systems. The control systems are expected to monitor and regulate the behavior of workers in the organization. For instance, the top management depends on information provided at different management levels to make decisions and to evaluate processes. Management control systems in healthcare organizations are concerned with resource allocation, coordination, and motivation of the employees. The control system in the management of healthcare organizations applies techniques such as total quality management. Total quality management is an aspect of management which constantly aims at enhancing quality services and management. Every healthcare organization’s management should develop a control system customized to its goals and resources. These control systems relate to the motivation of employees in healthcare organizations throug h different principles as outlined below: Â  Focus on critical points: for instance, controls are used where failure is a threat and the costs do not exceed a specific amount.